Willow Pointe Homeowners Associa

Willow Pointe Homeowners Association

www.wphoa.board@willowpointe.org

713-728-1126

2009 Annual Meeting Open Forum

The following questions were raised by residents at the Annual Meeting. Included are the questions, comments and responses to date:

Is moving the due date for the annual assessment fee possible?

Response: The due date of January 1 is not something we want to change for a variety of reasons including needing to assure we have sufficient funds at our disposal to cover expenses during the first part of the year. One option to consider is paying some money each month in advance of the due date. The management company will credit these dollars to your account until they are needed. You can send money weekly, monthly or even make a one time deposit to your account. You can also participate in a payment plan. Please contact Randall Management if you wish to discuss further.

The tree on the corner of Rio Bravo and Pony express is obstructing the stop sign.

Response: The tree was trimmed Saturday, June 6^th. All other stop signs were evaluated and corrections made as needed.

Poor relationships/communications seem to exist between homeowners and the management company.

Response: This is being addressed by the Board.

4. The stretch of pipeline property behind Willow Crossing Court and Willow Crossing needs to be mowed.

Response: The area was mowed Friday, June 5^th by our landscape company. All other pipelines appear to be in good shape and were recently mowed.

5. Why can’t a correction letter and an apology be sent to homeowners when an error is made (specifically the recent two tree letter)?

Response: A letter of apology will be sent by Randall Management Company.

A concern was voiced regarding the change in contract coverage for “heavy hauling”. Many complaints were heard over cans that being thrown in the street.

Response: As you know BFI recently became AW and while every attempt was made to keep this change seamless to the customer, issues like “heavy hauling” was subject to a policy change.

We have communicated our interest in having the cans placed back at curbside rather than being thrown in the street. Please remember that on a windy or stormy day, cans most often fall over and roll into the street.

Please visit the newsletter next month where we will address the remainder of the questions or comments.

Year End

Budget Performance

2006	2007	2008	Projected 2009
($32,443)	$36,714	$10,607	$4,486

April 31, 2009

Assets Year-to-Date

Assets	Total
2009 Operating Funds – Prosperity Checking Operating Transfer – Prosperity M/M Operating Transfer – Countrywide	$17,456 $65,000 $70,000
Total 2009 Operating Funds	$152,456
Prosperity M/M (Savings)	$26,781
Smith Barney (Reserves)	$85,177
Citibank CD (Savings)	$60,000
Countrywide M/M (Savings)	$49,887
Total Savings & Reserves	$221,845

Willow Pointe 2009 Annual Meeting Overview

The 2009 Annual Meeting was held May 21 with only 28 homeowners in attendance. Fortunately we had 135 proxies to help satisfy our need for a quorum.

Although the group was small we had a lively exchange of ideas and shared specific concerns. We’ll provide a list of all of the concerns when the Board has an opportunity to review and respond. Watch the newsletter and website for this information next month.

Accomplishments this past year include:

No increase in the 2009 Assessment fees and improved collections.
Improved and expanded the content of the website.
Installed new drains in large and small pool to comply with the Virginia Baker Act.
Added a lap lane in the pool.
Pressure washed areas in the common areas.
Enhanced and added color plantings at both entrances.
Enhanced the meeting room space; painted walls and floors in meeting room and restrooms.
Replaced lights and fixtures at the entrances.
Standardized roofing colors.
Finalized and implemented the new Amendment (Sheds/play forts).

Finalized and implemented a tree variance process.
Established a rapid response ACC Processing Program in order to quickly respond to Ike related matters.
Modified, filed and mailed the Architectural Guidelines to all homeowners.
Established a new ACC (architectural control committee) to review all improvement applications and make recommendations for approval. The ACC is made up on non-board members.
Encouraged better communications amongst homeowners and increased community involvement.

Year End Budget Performance

2006	2007	2008	Projected 2009
($32,443) (over)	$36,714	$10,607	$4,486

April 31, 2009 Assets Year to Date

Assets	Total
Operating Funds – Prosperity Checking Operating Transfer – Prosperity M/M Operating Transfer – Countrywide	$17,456 $65,000 $70,000
Total 2009 Operating Funds	$152, 456
Prosperity M/M (Savings)	$26,781
Smith Barney (Reserves)	$85,177
Citibank CD (Savings)	$60,000
Countrywide M/M (Savings	$49,887
Total Savings & Reserve	$221, 845

Annual Cost

Electric & Water

Category	2006	2007	2008
Electric	$59,617	$48,758	$54,042
Water	$16,321	$11,667	$14,619

WHERE DO MY DUES GO?

Category	Annually/Per household	Monthly/Per household
Utility Street lights, electricity, water/sewer, phone	$117.75	$9.81
Grounds Irrigation repair, grounds maintenance, mosquito control	$107.19	$8.93
Administrative Insurance, Audit, mgmt company, taxes, postage	$63.12	$5.26
Recreation Center Pool, club house/pool repairs, supplies	$49.95	$7.08
Community Service Patrol	$51.57	$4.30
Legal Fees (net recovery)	$10.55	88 cents
Deed Enforcement (net recovery)	$4.28	35 cents
Capital Reserve Expense	$18.28	$1.52

Based on 2008 Audited Financial Statement

Do we anticipate a dues increase in 2010?

It is a bit early in the year to answer this question however here are some things that might drive an increase:

We fall short in our 2009 dues collections. Currently we are at approximately 79%.
Major repairs needed at the pool.
Major irrigation system failures.
Increases in power/water rates.
A need to protect our Reserve funds.

Issues we know about and anticipate a need to fund include the replacement of bonnet on the play equipment, potential for the replacement of the small slide, replacement of aging and deteriorating metal pool furniture, repair of power supply issues at the pool (one outlet and one light), the potential installation of irrigation of parking strips on Pony Express and Willow Crossing and power to the areas not illuminated on Willow Crossing and Round-Up.

Deed Restrictions

After Ike, we had a tremendous amount of damage to our community and about half of us were without power for almost two weeks. Community landscape was damaged, homeowner trees were down and structural/roof damage prevailed across the community. We made every effort to make available pertinent information available by placing signs across the community and posting updates at the pool. In the future, if we should have another community crisis, we will make every effort to keep you informed.

Areas of focus this year have been in the area of the number of trees per lot, roofing, fences, lawns and forced mows, basketball hoops, mold and home painting including front doors.

Roof shingle and paint colors have been standardized and are strictly enforced. Of note, there are many front doors in need of refinishing. Our homes are aging and many need repainting.

Homeowners who do not regularly maintain their lawns/landscape will receive a deed restriction violation. We will be very aggressive with our forced mow policy.

Fence height has been adjusted to 6 ft. 6 in from grade which allows the use of a rot board.

Basketball hoops must be stored behind the setback line of a house and not visible from the street when not is use. Goals should never be in the street or stored on the parking strip.